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Authorized U.S Dealer For:

"JOIN OVER 10,000 HAPPY CUSTOMERS"

Discover why thousands trust The Suana Supply for high-quality wellness products, backed by unbeatable support and satisfaction.

Frequently Asked Questions

Shipping Information

We’re committed to providing a smooth and convenient shipping experience for our customers. Here’s everything you need to know about our shipping process.

Shipping Methods and Delivery

Delivery Timelines

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Standard shipping: 3-7 business days

Express shipping: 1-3 business days

International shipping: 7-14 business days

Returns & Exchanges

Easy Returns and Refunds:

We offer a 30-day return policy for your peace of mind. If you’re not fully satisfied with your purchase, you may return the item in its original, new and unused conditionRead full return policy

Product Information

Follow the care instructions on each product label. Most items can be machine washed in cold water and tumble dried on low heat.

Please refer to our size chart on each product page. If you're between sizes, we recommend sizing up for a more comfortable fit.

General Questions

You can reach our customer service team at support@thesaunasupply.com or through our contact form. We typically respond within 24 hours during business days.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for secure checkout.

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